Billing

Managed Service for TimescaleDB uses hourly billing. This charge is automatically calculated, based on the services you are running in your project. The price charged for your project includes:

• Virtual machine
• Backups
• Setting up

note

Managed Service for TimescaleDB does not charge you for network traffic used by your service. However, your application cloud service provider might charge you for the network traffic going to or from your service.

Terminating or powering a service down stops the accumulation of new charges immediately. However, the minimum hourly charge unit is one hour. For example, if you launch a Managed Service for TimescaleDB service and shut it down after 40 minutes, you are charged for one full hour.

Migrating a service to another cloud region or different cloud provider does not incur extra charges.

note

All prices listed for Managed Service for TimescaleDB are inclusive of credit card and processing fees. However, in some cases, your credit card provider might charge additional fees, such as an international transaction fee. These fees are not charged by Timescale or Aiven.

Aiven provides billing services for Managed Service for TimescaleDB. These services are provided by Aiven Ltd, a private limited company incorporated in Finland.

If you are within the United States, no tax is withheld from your payments. In most cases, you do not require a W-8 form to confirm this, however, if you require a form describing this status, you can request one from the Timescale support team.

If you are elsewhere in the world, no taxes are applied to your account, according to the Value-Added Tax Act of Finland, section 69 h.

Corporate billing

If you prefer to pay by invoice, or if you are unable to provide a credit card for billing, you can switch your project to corporate billing instead. Under this model, invoices are generated at the end of the month based on actual usage, and are sent in .pdf format by email to the billing email addresses you configured in your dashboard.

To switch from credit card to corporate billing, make sure your billing profile and email address is correct in your project’s billing settings, and send a message to the Timescale support team asking to be changed to corporate billing.