License expiration

    1. Log in to your and make sure you’re in the correct organization in the dropdown at the top of the page.

    2. Under the Grafana Enterprise section in the menu bar to the left, choose licenses and download the currently valid license with which you want to run Grafana. If you cannot see a valid license on Grafana.com, please contact your account manager at Grafana Labs to renew your subscription.

    4. Restart Grafana.

    If your license expires

    If your Grafana Enterprise license expires, you can expect the following changes in feature behavior.

    Your current data source permissions will keep working as expected, but you’ll be unable to add new data source permissions until the license has been renewed.

    LDAP authentication

    • LDAP synchronization is not affected by an expired license.
    • Team sync debugging is unavailable.

    SAML authentication

    SAML authentication is not affected by an expired license.

    • Existing reports continue to be sent.

    Enterprise plugins

    Enterprise plugins might stop working.

    White labeling

    Exporting usage insights logs to Loki will be turned off for licenses expired for more than 7 days.

    All the other usage insights features are turned off as soon as the license expires, meaning that you will not be able to see dashboard usage, presence indicators, or use improved search. Grafana continues to collect usage data and you will have access to it as soon as you update your license.

    Vault integration

    Vault integration is not affected by an expired license.

    Auditing

    Auditing is not affected by an expired license.

    The concurrent session limit remains active for seven days after the expiration date, after which it will be turned off.

    Settings updates at runtime

    Settings updates at runtime are not affected by an expired license.